Frequently asked questions.

Please select a question on the left hand side. If you can’t find the answer to a question you have here please get in touch on 01309 690203 or by emailing us at reception@findhornbayhp.com

To make a booking, please  click here, or alternatively please contact Reception on  01309 690203.

To make any amendments to your booking, please contact Reception on 01309 690203.
Amendments are subject to a £10.00 administration fee.

You can pay any outstanding balance or view your booking by clicking here , or by calling us on 01309 690203.

To prevent overbooking this can’t be done online. If you would like to reserve a tent pitch please call us on 01309 690 203.

Unfortunately, we are unable to accept American Express or Maestro.

If you would like to request to stay in a specific accommodation or pitch, please contact Reception on 01309 690203 and we will do our very best to honour this, subject to availability.

To make a multiple booking please contact Reception on 01309 690203.

Please select a question on the left hand side. If you can’t find the answer to a question you have here please get in touch on  01309 690203 or by emailing us at  reception@findhornbayhp.com

Accommodation:

If you are staying in our accommodation, check in is 3pm during our Low Season and 4pm during our High Season. A link to our low & high season dates can be found here.

Tents & Tourers:

If you are camping or have a touring pitch booked, check in is from 12pm.

The latest check in time is 9pm unless by prior arrangement. If later arrival is unavoidable, please contact Reception on 01309 690203 to discuss.

Accommodation:

If you are staying in our accommodation, check out is strictly 10am and unfortunately we are unable to offer an extension of this time due to the additional deep cleaning.

Tents & Tourers:

If you are camping or are staying on a touring pitch, check out is 11am.

Our address is :

The Park
Findhorn

IV36 3TY

If you are using the what3words website or app to find us we can be found using:

//exactly.enjoy.desktops

Or you can navigate to use using the Google Map below:


Please select a question on the left hand side. If you can’t find the answer to a question you have here please get in touch on  01309 690203 or by emailing us at  reception@findhornbayhp.com

Our toilet & shower block is open and available for use. We have installed a brand-new toilet and shower block with 9 individual units. This comprises of 3 male units, 3 female units, 2 family units and an accessible unit. 

They can be used for that purpose however you would require an adapter to be able to use the plug as it’s an outdoor plug, which are different in shape to normal plugs to prevent water ingress, though they run the same voltage. If you do not own one of these adaptors they are available for hire for a fully refundable deposit of £20.00

We do, however we ask for a fully refundable  £40.00 deposit for the extension cable, £10.00 for a travel plug & £20.00 for an outdoor-to-indoor adapter.

We have a locked chemical toilet available on-site, the code for which will be giving upon arrival as well as a drive-over grey water disposal area.

We are no longer offering seasonal pitches at the Holiday Park. Those with seasonal pitches at the moment are those who already had a seasonal pitch with us last year but this is something we are looking to phase out in the future.

This is not allowed, Scottish Fire Service regulations specifically prohibits using awnings as sleeping accommodation.

Please select a question on the left hand side. If you can’t find the answer to a question you have here please get in touch on  01309 690203 or by emailing us at  reception@findhornbayhp.com

We have free Wi-Fi available around the park.

You can bring your own towels, or you could hire a towel set from us, which includes a hand-towel and a bathsheet, for £3.00 per set. Chalet bookings have towel-sets included. All bed linen is provided.

Yes, you can hire a travel cot, high chair and/or a bedguard from us. These cost £10.00 each to hire and is a one-off cost for the duration of your stay. Please be advised bedding is not included within the hire of a travel cot.

We have 2 washing machines and a tumble dryer which are coin operated. The cost is £4.00 per wash & £2.00 per 30 minutes to use the tumble dryer. Please don’t forget to bring detergent! 


Please note that we do not carry cash at reception so we will be unable to provide change.

We do not have onsite entertainment. One of the appeals of Findhorn Bay Holiday Park is that we maintain a restful & quiet atmosphere, which would be disrupted by onsite entertainment.

No. There is no smoking in any of our accommodation. Please smoke outside and dispose of the ends responsibly. We kindly ask you to be considerate of other holiday park users while smoking.

Our updated Covid-19 guidelines can be found here.